What are your candles made of?
We use a soy wax blend.
Do your products contain lead?
No.
How to use/get the most out of your candle?
- Keep lit candles within your view and do not leave unattended
- Keep away from children and pets
- Do not burn for more than 4 hours continuously
- Keep candle away from drafts and flammable materials
- Keep candles away from dust and foreign materials
- Allow candle to burn from edge to edge to prevent tunneling
- Trim wick to 1/4 inch before lighting
- Only burn on heat resistant, and level surfaces
- Extinguish the wick if flame is flickering repeatedly, trim the wick and relight
- Do not touch hot candle wax or move hot candle jar
Are the fragrances used in your candles and wax melts phthalate free?
Absolutely! All fragrances are paraben and phthalate free.
Why are my wax melts different colors?
All wax melts are handmade and hand poured to order. Each wax melt will have a unique color custom to order.
How to use/get the most out of your wax melts?
- Place your Wax Melt in a melt approved wax warmer or burner
- Never add water to your wax warmer or burner
- Keep away from children and pets
- Never leave your wax warmer or burner unattended. Put it out or turn it off before leaving the room
- Do not leave your wax warmer on for more than three continuously hours
- Place your wax warmer or burner in a stable position away from drafts and flammable objects
- Your Wax Melt can be reused once melted in the wax warmer or burner until the scent is faded. After it fades, remove the wax and replace with a new Wax Melt
Do you ship overseas?
No, we only ship within the USA.
Can I cancel my order?Yes. Cancellations must be requested within 24 hours of order confirmation.
What happens if I entered an incorrect shipping address?
Simply contact us as soon as possible or within 24 hours. Please note: No refunds will be given under these circumstances after the product has been shipped.
How long does shipping take?
Most orders ship within 1-5 business days after purchase. If you do not receive an order confirmation email within 1 week of placing your order, please contact us at info@Flamorocandleco.com for a status.
What shipping courier do you use?
We use USPS.
How can I track my shipment?
Track your shipment by visiting the Shipment Tracking page.
Any questions?
We are happy to assist you! For inquires you may reach us through the contact us page.